Isabella
Isabella
Isabella
Isabella

Isabella

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(100+ ratings)
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£663.20
£829.00
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Size
  • Single 3FT
  • Small Double 4FT
  • Double 4FT6
  • King Size 5FT
  • Super KIng 6FT
Color
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Pickup available at 19 Pantglas Industrial Estate.

Usually ready in 24 hours

Isabella

Size: Single 3FT, Color: Plush Cream

  • 19 Pantglas Industrial Estate

    Pickup available, usually ready in 24 hours

    19 Pantglas Industrial Estate
    Bedwas
    Caerphilly CF83 8DR
    United Kingdom

    07455238379

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Returns & Exchanges Policy
When you buy directly from us, we want you to be 100% happy with your purchase experience. We hope you love everything you receive from us, but if you’re less than 100% satisfied, you may return or exchange any item(s) within 30 days after your purchase. Please a contact customer service team member if your order is unsatisfactory or doesn’t suit your needs. We want to make it right for you, as quickly and easily as possible
  • Step 1
    Fill out the return info on the back of your order form. Can’t find your order form? Download a copy of the return form. Want to exchange it for a different product? Let us know within 30 days of your purchase.
  • Step 2
    Return the order yourself via USPS, FedEx or any other traceable method. We encourage you to insure your package. Please send it to: Gaiam Attention: Returns 9107 Meridian Way, West Chester, OH 45069
Please allow 14 days for us to receive and process your return. Original shipping and handling fees are not refundable. We'll credit or refund the value of the items returned and any taxes you were charged less the original shipping charges. Please contact Customer Relations for more information regarding our return policies. Credit card adjustments should appear within two billing cycles.

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Description

Shipping

Return Policies

Elevate your bedroom with Francesca, the Plush Velvet Luxury Panelled Bed. Sink into the sumptuous velvet and indulge in the sophisticated panelled design. Experience luxury and comfort with this elegant bed, perfect for creating a sleek and stylish sanctuary for your sleep.

Bed is Showing in Plush Cream with a 70" HB.

 

Shipping

Lead times;

– Fabric Samples 7-10 working days

– Beds, Mattresses, Storage Boxes 6-8 weeks

All delivery timescales are approximate and location dependent.

Here at Bed Store Direct, we offer a two-man delivery service, this service does come at a chargeable fee of £69, however this is a non-profitable charge and is applied to all orders. We offer delivery to the majority of the mainland UK, however there are some postcode areas excluded.

As with any logistics company there is always a capacity to which it can be stretched to ensure the operational integrity is not compromised therefore; we would like to assure you that we will be putting in all the available resources to deliver all orders in a timely yet manageable manner.

Prior to delivery you will receive notification from the team to organise a delivery date via SMS or telephone. You will then receive contact prior to delivery also to keep you informed of an approximate window of time. Our experienced team will fully assemble any item in the room of choice free of charge on the day itself, also removing any packaging ensuring for a hassle-free delivery.

Assembly of the bed is a non-chargeable complimentary service however if you, the customer, refuse this service you must check the bed yourself for any damages or faults at the time of delivery before signing the delivery note. Bed Store Direct cannot accept responsibility for any damages reported after the delivery team has left. You are requested to inspect all items on the day of delivery thoroughly to ensure there are no issues. In the event of an issue, you will be required to note this on the delivery form. Any problems do need to be reported within 48 hours via the fix it form linked below, as beyond this point Bed Store Direct will not be liable for any damages. 

Adverse weather conditions may delay your delivery however we will always keep you informed and where necessary re-book accordingly. If you miss your delivery date/time for any reason and we are forced to rearrange delivery there may be a charge of £69 to cover the cost.

Storage Boxes

The delivery fee for our smaller items such as storage boxes does come at a decreased charge of £49, the team will still fully assemble the items upon delivery in the room of your choice. If purchased with a bed there will be no extra fee.

All fabric samples do take an approximate lead time of 7-10 working days.



Return Policies

Should you change your mind about your purchase we have a 48 hour cooling off period in which you can cancel your order. We will need written or verbal communication from yourself ‘customer’ within this time period in order to cancel.

Each item is considered a specialist, made to order item, and therefore is a non-returnable item. Once the 48 hour cooling off period has been exceeded you will not be able to cancel your order or return your item. If you wish to cancel after 48 hours you will be subject to a 30% (of your order value) restocking fee.

In extraordinary circumstances, If you are not happy with your purchase and wish to return your item once delivered it may be possible at managers discretion to exchange the item to the value, however, this will incur a £150 handling fee to cover delivery and installation charges, we reserve the right to withdraw this offer, it is at the manager’s discretion.

Mattresses are delivered in a sealed hygiene bag, once the seal is broken you are no longer able to return or exchange your mattress.

In the event that a fault is discovered on your mattress, this would then come under the one-year manufacturer’s warranty, which commences the date you sign for your delivery.

If you choose to initiate a return without providing a specific reason, please ensure that the items are returned in their original packaging and remain unused. Kindly note that you will be held responsible for any associated charges pertaining to the return courier or postage.